DevLaunch UK

Introduction

DevLaunch UK ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website devlaunchuk.com (the "Site") or engage with our services.

We take your privacy seriously and have implemented measures to ensure compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing our Site and using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, company name, and address when you contact us through our web forms or subscribe to our newsletter.
• Account Information: Username, password, and profile details if you create an account on our Site.
• Correspondence: Records of your communications with us, including inquiries, feedback, and support requests.
• Payment Information: Credit card details, billing address, and other financial information necessary to process transactions (note that payment processing is handled by secure third-party payment processors).
• Professional Information: Details about your business, industry, and software development needs when you engage with our services.

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Technical Data: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our Site.
• Usage Data: Information about how you use our Site, including pages visited, time spent on pages, click patterns, and referral sources.
• Location Data: Approximate geographic location based on your IP address.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver the services you request, manage your account, process payments, and communicate with you about your service needs.
• Customer Support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.
• Communication: To send you important updates, newsletters, marketing materials, and other information about our services that may be of interest to you.
• Improvement: To analyze usage patterns, identify trends, and enhance the functionality, content, and user experience of our Site and services.
• Security: To detect, prevent, and address technical issues, fraud, and other harmful activities.
• Compliance: To fulfill our legal obligations, enforce our terms of service, and protect our rights and the rights of others.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have explicitly agreed to the processing of your data for specific purposes.
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Where processing is in our legitimate business interests, provided these interests are not overridden by your rights and freedoms.
• Legal Obligation: When we need to comply with a legal or regulatory obligation.

Data Sharing and Disclosure

We may share your information with the following categories of third parties:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, hosting providers, email service providers, and analytics services.
• Business Partners: Companies we collaborate with to offer joint services or promotions, with your consent where required.
• Legal Authorities: Government agencies, law enforcement, or other third parties when required by law, to protect our rights, or in response to a legal process.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of our assets, in which case the privacy policy of the new entity will govern the use of your information.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Staff training on data protection and security practices
• Secure network infrastructure and firewall protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal information:

• Access: The right to request copies of your personal information we hold.
• Rectification: The right to request that we correct any inaccurate or incomplete information about you.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to our processing of your personal information in certain circumstances.
• Automated Decision-Making: The right not to be subject to decisions based solely on automated processing if they produce legal effects or similarly significantly affect you.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to request specific information from you to confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: These are necessary for the Site to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works, for example, by ensuring that users find what they are looking for easily.
• Functionality Cookies: These enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block all cookies (including essential cookies), you may not be able to access parts of our Site or use all of its features.

For more information about cookies and how to disable them, you can visit www.allaboutcookies.org.

International Data Transfers

We may transfer, store, and process your personal information in countries other than your own. Our servers are located in the United Kingdom, but some of our service providers may be based outside the UK or the European Economic Area (EEA).

Whenever we transfer your personal information outside the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

• Transferring to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or European Commission.
• Using specific contracts approved by the UK Government or European Commission that give personal data the same protection it has in the UK and EEA.
• Implementing appropriate supplementary measures where required, such as encryption and contractual commitments.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our Site prior to the changes becoming effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.